We take your privacy seriously and are committed to protecting it. This policy explains how we collect, use and safeguard your personal information. By using this website and providing your information, you accept the terms of this Privacy Policy.
For the purpose of the Data Protection Act 2018 , the data controller is Flower Bee (contact details below). We will use the information we collect about you lawfully, to process your order and to provide you with the best possible service.
If you use our services or contact us with an enquiry, we may collect personal details such as your name, address, telephone number and email address. This information is used only to process your order or respond to your enquiry.
We will never collect sensitive information about you without your consent. We may contact you by telephone, post or email where appropriate.
The information you provide may be held on a secure database in the UK and accessed by our staff and trusted service providers who support our operations.
We may share your information with third parties such as payment processors, banks, merchant services and relevant third party suppliers where necessary to provide our services, including fulfilling and delivering your order. Your credit/debit card or financial details are not shared with suppliers.
Where you permit it, we may use your personal information, and allow selected third parties to use it, to provide you with information about goods and services which may be of interest to you. This will only happen where you have agreed (for example, by selecting relevant options when ordering).
We will not share your information with any third party for marketing purposes without your consent.
We may pass aggregate (non-identifiable) information on website usage to third parties.
If we intend to transfer your information outside the European Economic Area (other than to fulfil your order), we will obtain your consent beforehand.
We do our best to keep your information accurate and up to date, and rely on you to notify us of any changes. We will respond to requests to update or delete your information promptly.
Unless you indicate otherwise, our system may set cookies on your device when you use the website. Cookies are small text files which help us:
Most web browsers accept cookies automatically, but you can usually modify your settings to decline some or all cookies, or to notify you when a cookie is set. If you choose to decline cookies, some features of the website may not function fully.
For details on how to manage cookies, please refer to your browser provider’s guidance.
We employ security measures to protect your information from unauthorised access, unlawful processing, accidental loss, destruction or damage. However, transmission of information via the internet is not completely secure; while we do our best to protect your personal data, we cannot guarantee absolute security.
We will retain your information for a reasonable period or as long as required by law.
We may disclose your personal data if:
You are entitled to request a copy of the personal data we hold about you.
We may amend this Privacy Policy from time to time. Any substantial changes in how we use your personal information will be posted on this website.
All comments, queries and requests relating to our use of your information are welcomed.
Flower Bee 1 Holmfield Drive, Raunds, Northamptonshire, NN9 6PB. Tel: 01933 717068 Contact: via our online contact form.
Flower Subscription Service In & Around Raunds